Quality Heat Technologies Privacy Statement

Quality Heat Technologies is committed to provide the highest levels of customer service, including the protection of your privacy.

Terminology
This statement has been prepared in accordance with the Victorian Government's Privacy Principles. In this statement the expressions 'we', 'us', and 'our' are a reference to Quality Heat Technologies.

1. Collection
   We collect only that personal information necessary to carry out required functions and to offer best value and service to our customers.
2. Use and Disclosure
   We do not sell or distribute lists of our customers, or their contact details, to any other organisation or person, unless prior consent has been obtained from that customer. Any disclosure would be for the purpose of direct marketing. Such disclosure would only occur when we are satisfied that the organisation receiving information has a Privacy Policy to the same standard at that of Quality Heat Technologies.
3. Data Quality
   We endeavour to ensure that all personal information held is accurate, complete and current.
4. Data Security
   We take all reasonable steps to protect personal information from misuse, loss, unauthrised access, modification or disclosure.
5. Openness
   Our Policy Documents relating to management of personal information are available on request.
6. Access and Correctness
   Upon request you may seek access to the personal information we hold about you. This information will be amended upon request.
7. Unique Identifiers
   When collected, your personal information is assigned a number that is unique to our business only. It is not shared with any other organisation.
8. Anonymity
   Where it is lawful and feasible to do so, a patron can transact with us without identifying themselves.
9. Transborder Data Flow
   Any transference of information outside Victoria will only occur when we are satisfied that the recipient protects your privacy to standards that match those of Victoria's Information Privacy Protection Act. Any such transference will be in accordance with paragraph 2 of this statement.
10. Sensitive Information
    We do not collect information that could be reasonably classed as 'sensitive information'.

If you have any questions or comments regarding the Privacy of your information please contact Quality Heat Technologies.

© 2002 Quality Heat Technologies. All rights reserved. No part of this work may be re-sold, reproduced or copied in any form.